Terms of service
Terms of service
Last updated: 12 November 2026
The store at merithen.shop belongs to CAROL JOSEPHINE DE NAVI, a New Zealand business based in Eskdale. Orders placed here are subject to these terms.
Orders and acceptance
Your order is an offer; the contract forms when we confirm dispatch. Up to that point an order may be cancelled by us for a stock shortfall, an obvious pricing error or a suspected fraud, with any payment refunded in full.
Prices, currency and postage
Prices appear in US dollars (USD), the display currency of this store, with applicable taxes included unless checkout says otherwise. Postage is calculated on top, estimated by distance and packed weight. A later price change never applies to an order already accepted.
Product information
Product photography is honest but not colour-calibrated: a finish or a light colour may read differently on your screen. Capacity, runtime and dimension figures assume normal use. Ask before ordering if a number is critical and we will verify it physically.
Delivery, returns and faults
Our Shipping policy covers dispatch, delivery estimates and carriage. Our Refund and return policy covers returns, refunds and faulty goods. Both form part of these terms.
Your statutory rights
Nothing in these terms reduces your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
Liability
Where our failure causes foreseeable loss, we answer for it. Indirect or consequential loss is outside that, as is loss from using a product contrary to its instructions. No clause here excludes a liability that cannot legally be excluded.
Governing law
These terms are governed by New Zealand law and the New Zealand courts have jurisdiction over any dispute arising from them.
CAROL JOSEPHINE DE NAVI
152 Eskridge Drive, Hawke’s Bay, Eskdale 4182, New Zealand
Email: contact@merithen.shop
Phone: +64 6 835 5927